Case study

Raiffaisen Bank case study

Raiffeisen Bank uses IT to make marketing everyone’s job

Raiffeisen Bank, the large European financial group, has had a very rapid rise to the third position in the Romanian market in just over four years. The acquisition of the Romanian state-owned Banca Agricola network of over 220 banking outlets throughout the country and an employee headcount of over 4,000 people gained Raiffeisen an almost …

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Biscolata case study

Biscolata leverages a society tension point in Turkey

The Challenge Biscolata is a confectionery brand in the Solen portfolio that was having a difficult time breaking through to find its own consumers in the Turkish market against bigger competitors, such as Ulker and Eti. From a functional perspective, the product itself (a biscuit) was practically a commodity in the market, with little differentiation …

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IKEA brand architecture – creating a unique customer experience

Founded in 1943 in Sweden, IKEA is the retail brand that simultaneously provides a wide range of well-designed, functional, and affordable home furnishing products, while providing an activity-based shopping experience to families worldwide. IKEA opened its first Eastern European store in Budapest in 1990 as it entered the Hungarian market – among the first Non-Food …

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Somersby Case – Business objectives in the targeting process

The legend According to legend, Lord Somersby is the father of many great discoveries – but the most famous of them all is probably Somersby Cider, which was the favorite drink of celebrities like Napoleon, Cleopatra, and Newton. The timing seems a little off, but that’s legends tend to veer off course a bit in …

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VISA in Ukraine – finding human insights beneath the surface

  Human beings wake up and think about their family, the challenges they need to cope with at school, or on the job. They think about the activities or hobbies they’re passionate about, and the concerns – even fears – they may have in their life. They don’t see themselves in terms of being ‘credit …

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Touchpoint Communication Strategy – Il Vespaio Italia

Human-Centric Marketing can bring strong results, no matter the size of the company utilizing it. Although large multinationals are increasingly seeing the benefit of understanding their local customers more holistically, and the impact that has on brand and touchpoint communication strategy, the same human-centric approach can prove extremely helpful for start-ups and other small businesses …

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